Returns Policy
All sales are final and no Returned merchandise is accepted unless authorization has been given. All claims must be made within 5 days from receipt of order. Returns are subject to a 10% restocking charge, unless fault or error is made on our behalf. Shipping fees are non-refundable, unless fault or error is made on our behalf and authorization was given. Please open your parcels immediately and inspect for damage or shortages. If your order has been processed/picked and you request the order to be canceled before it ships there is a 15% restocking fee.
Shipping
We ship all orders USPS and will also ship using U.S Priority Mail.
Orders places Monday-Friday before 12 PM EST will begin processing that day, excluding holidays and will ship within 72 hours, pending availability and credit verification. All orders placed Friday after 12 PM EST will begin processing on the following Monday.
Refused Shipments
If you decide to refuse any shipments from Double Red Lucky Products, you are responsible for the original shipping charges to you, any duties, taxes and/or cost of returning the package to Double Red Lucky Products. This amount will be subtracted from your merchandise refund.
Shipping charges may change without notice